Our support team is ready to help with any questions.
Log in to your account, navigate to the Support or Help section, click 'Open Ticket', fill in your issue description, and submit. Our support team responds within 24 hours on business days.
On the login page, click 'Forgot Password', enter the email address you used to register, and we will send a password reset link to your inbox. Check your spam folder if you don't see it within a few minutes.
Log in to your account, go to 'My Subscription', select the new plan, and confirm payment. Upgrades take effect immediately; charges are prorated based on the remaining days in your billing cycle.
When your monthly traffic is exhausted, your connection automatically pauses until the next billing cycle resets it. You can upgrade to a higher plan at any time to get more traffic, effective immediately.